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  • Advanced Analytics
  • Data Lake
  • Cloud Connectors
  • Site Collector
  • Other
Upcoming Maintenance

[Scheduled] Maintenance : OS Updates

  • Other

We will be performing maintenance on the SaaS platform during your weekly maintenance window. During this maintenance, connections utilizing the VPN connection may be unavailable; if beats agents are in-use, they may not be able to communicate to the beats management endpoint. Once the maintenance is complete, the services will be restored and available.


Previous Incidents

[Resolved] Advanced Analytics UI Unavailable

Began: Ended: Duration:
  • Advanced Analytics

The Advanced Analytics UI is unavailable and we are actively investigating the issue. No action is required from customer presently, we will open a support case if required. If emergency assistance is needed please feel free to raise Support Case

Advanced Analytics UI is now available. We are continuing to monitor the situation. If you have any questions or concerns, please feel free to raise a Support Case.

[Resolved] Advanced Analytics: Event Processing Delayed

Began: Ended: Duration:
  • Advanced Analytics

Advanced Analytics timeline/session event processing is getting behind. We are investigating the issue.

As we continue to observe the issue, we have escalated this issue to our Customer Success Support team. Kindly follow case number 93997 for the latest updates.

We will now close this monitoring notification.

[Resolved] Advanced Analytics: Event Processing Delayed

Began: Ended: Duration:
  • Advanced Analytics

We’re experiencing a service outage with our Security Operations Platform where ingestion into your Advanced Analytics platform may be impacted. Our team is working diligently to restore services as fast as possible. We apologize for any inconvenience.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are still continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are still continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 7 days.